I am seeing this issue pop up on the Facebook groups more and I just had it happen to me on my brand new computer. So what is happening is Windows 10/11 is deciding on it’s own what it should turn off to “save power”. You see the “-” next to the machine icon. One minute it shows as connected and you turn around and it’s no longer reading it. #1 – Power is being turned off to the usb port This also includes shutting off power to the USB ports as it chooses. In the last year I’ve noticed that Windows updates are changing and controlling more and more. If you are a Windows 10/11 user, the issue may be nothing related to your Silhouette machine at all, but could be because of a Windows update.
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